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B2B Insights Blog
B2B Insights Blog
marketing
July 14, 2008 | 8:59am
BtoB Magazine reported that the popularity of B-to-B corporate blogging is waning, drawing on new information from Forrester Research’s report "How to Derive Value from B2B Blogging.”

Among those marketers surveyed, 53% said blogs were irrelevant or marginal in their current marketing strategy. The firm attributed this to a misalignment between the investment required and the expected returns.

This B-to-B marketing research report has generated a lot of press—enough with information gaps—that Forrester posted a clarification about the methodology.
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June 25, 2008 | 11:50am
There is no doubt that your brand is your most valuable asset. Brands build loyalty. But, if your employees can’t deliver that brand promise at each and every touch point with your customers, then your brand will begin losing value—quickly. Getting your employees on board before you role out your brand to the marketplace is essential.

Although it is essential, many marketers often skip the crucial step of internal branding. Selling your brand to your employees should come way before you try to sell your brand to your customers and/or prospects. If your employees don’t believe in what you are selling or don’t understand it, then it is likely all you will deliver to your customers are empty promises.

Your first step, after you’ve determined what your brand positioning and messaging should be, is to infuse the brand personality into all aspects of the company. Support from upper management is key.
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May 26, 2008 | 10:03am
New technologies. Media fragmentation. The changing marketing landscape. B-to-B marketing professionals are dealing with them – in many cases struggling with them – as day-to-day realities of the way we “do” marketing today.

One of the consequences of the new marketing landscape is that, as you necessarily devote ourselves to learning new technologies and media channels, you can lose focus on the big picture. It takes time and attention to learn how to properly execute a search engine optimization program, and keep it going continuously. It takes time and attention to implement and constantly tweak a search engine marketing program for continuous improvement. And to know, understand and leverage the continuing stream of new media opportunities and techniques available to B-to-B marketers.

There are endless details and procedures involved in optimizing press materials
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May 16, 2008 | 10:52am

The economy is creeping towards a recession. The DOE’s 13 SEER mandate has helped level the playing field, household buying habits have changed dramatically since the popularity of the internet, and media options have drastically fragmented. With all of this going on, how can a low to mid level HVAC contractor compete against the big guys? While there is no perfect answer to this question, there are some suggestions to help you spend your precious marketing dollars wisely.

Start by looking to your manufacturer and distributor advertising programs. There are literally thousands of dollars available to dealers who agree to use branded and sometimes pre-packaged advertising programs. In fact some manufacturers offer up to 4 times a dealer’s advertising investment!

Next, think about timing and placement of your advertising. What are you really getting out of your investment? Case in point: if you put all of your dollars into yellow pages advertising then you
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May 8, 2008 | 8:40am

More sophisticated sites offer product comparisons and tools that enable customers to better choose their own solutions. But even something as simple as a brochure, offered as a free downloadable pdf, can go a long way towards deepening the relationship between you and potential customers.

As you provide customers with tools and information, remember to instill a level of confidence. Customer testimonials are helpful, but only if they are genuine and presented well.

Validation from outside sources, like trade organizations and government agencies, also goes a long way toward instilling confidence in your company. Consider including their logos on your Web site where visitors will see them.
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April 11, 2008 | 1:29pm
Many b-to-b marketers are slow to add social media elements to their marketing techniques.

Maybe you aren’t sure how to integrate it. Or you’re afraid that your company might not buy into the idea. Perhaps you don’t yet understand why social media is important. Not only is it important, it’s an essential communication method that all b-to-b marketers need to be involved in. Those marketers who participate as early adopters in this new landscape will have the ability to lead—and succeed.

Social media isn’t about technology. Or some new buzzword, popular web site, or new blogging tool. It’s about sociology—how people interact, gather, and share information. The tools and distribution methods will continue to evolve. The most popular social networks, bookmarking sites, news aggregators, and media communities will change, and the ways to distribute content
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April 2, 2008 | 10:39am
Integrated Machine (Lynne Marie DeMers-Hunt)
Integrating your marketing 2.0 efforts cannot be overlooked nowadays. Search, social media components, email and direct mail all need to work together to help the customer along the buying process. Each element in itself does some pretty heavy lifting, but combining them to work in conjunction, you develop an assembly line of integration.

For example, some B2B companies are not only sending targeted emails to potential customers, but including blog elements into their campaigns. A simple combining of technologies not only allows them to reach and listen to their audience, but helps build a community – a community who likes to talk to each other.  They have been able to reach an audience they did not directly target and find out more than they originally expected. When you add a search element into the mix, you drive even more traffic to the community.

Following up your efforts with the correct analysis and constant realignment will have your
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March 21, 2008 | 1:02pm
A recent article in B2B Magazine cites moves by B-to-B media companies Reed Elsevier, United Business Media and Ziff Davis that, collectively, point to the difficulties trade publishers are having in managing the migration from print to online.

Ziff Davis filed for Chapter 11 bankruptcy protection, citing a decrease in revenue from print advertising and subscriptions. UBM announced that it had restructured CMP and eliminated the CMP name. And Reed Elsevier put its Reed Business Information unit on the block.

While we are not happy to see reputable trade publishers suffering, the future belongs to those who leverage technology and find, or hold on to, the B-to-B audience. As we discuss in our white paper on this topic, trade magazine publishers once owned the franchise as aggregators of information.
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March 18, 2008 | 9:38am
I’m back in the creative seat again. I volunteered to step in and head our creative staff after we agreed Jim Everhart, my predecessor, should spearhead our hyperintegration efforts.

I’m looking at things from a slightly different perspective now – a perspective of someone with a lead “creative” title and responsibilities. As I remove my account manager hat, something strikes me. We creative folks have more tools at our disposal – blogs, podcasts, email marketing, and the list goes on. Our primary function has always been to think of new and unique ways to tell our client’s story, demonstrate a benefit and craft compelling ways to reach out to a marketer’s various constituents – engineers, channel partners, integrators, other influencers and ultimately, end-users.

Sure, we still need to apply our traditional creative skills, but we now have these new, exciting tools at our disposal.
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March 13, 2008 | 5:42pm
It's pretty easy to look at how competitive forces impact your business in a simplistic way. A SWOT analysis that many companies engage in while going through a planning process is helpful, but it lacks the dimension for real strategic value. A comprehensive competitive analysis needs to extend beyond merely looking at a company's direct rivals, although this is the best place to start. Other factors must be included to gain valuable insights for a sound competitive strategy.
 
  • The exploration of new and emerging companies that could have an impact on your market or industry. If the barriers-to-entry are relatively low, it could have major implications on how you go to market, your product offering, product lifecycles and many other BIG decisions you need to make. 
  • The strength of bargaining power that your customers have in the marketplace along with companies with whom you deal with that are essential to providing
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